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FAQ |

Are the toners genuine?
 We sell both genuine and compatible toners on this website. Check the name for either Genuine or Compatible.  
 
Can I pick my order up?
 Due to no customer service at our warehouses, we are only able to deliver. 

Do I have to become a member?
No, you can checkout easily as a guest. Use the member signup if you want to login and order with your same details.

Is the stock current?
Stock levels are usually accurate on the website, there is a 24 hour delay on stock updates so if you are concerned, please give us a call.

Can you leave my order if the address is unattended?
we are no authorised to give the courier this permission. To avoid possible redelivery charges we strongly recommend that you send your order to an attended address.

Where are you located?
We have warehouses all over Australia to ensure fast delivery. For more information on the stock location of your item, please give us a call.

How can I pay for my order?
We accept VISA, Mastercard and AMEX payments. Credit cards will attract a surcharge (1% for Visa/Mastercard, 2% AMEX). with delivery insurance of 2 %

How much will shipping cost?

The shipping costs for printers are calculated by weight. To get an accurate shipping cost you can add the item to the shopping cart checkout and the shipping cost will be located above the total of the order.

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